Ariotek demonstrates its commitment to our customers’ privacy by providing this statement. We will do everything in our power to ensure your right to privacy. We are committed to developing long lasting relationships that are built on trust. Ariotek will never violate that trust.

  • Personal Data Transmissions Are Encrypted
    When you order from Ariotek, all your personal information is protected. We use Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.
  • Ariotek Will Not Sell Your Personal Information
    Ariotek Limited keeps all your information confidential.
  • Ariotek Will Not Sell/Disclose Your Corporate Information
    Ariotek agrees to: (1) hold all Confidential Information disclosed to it by all clients in strict confidence and not disclose such Confidential Information to third parties; (2) take all reasonable measures to protect the confidentiality of and avoid disclosure or use of Confidential Information in order to prevent it from falling into the public domain or the possession of persons other than those persons authorized to any such information.
  • Policy Changes
    Ariotek is dedicated to providing the best web hosting service possible to every one of our clients. We are also dedicated to staying on top of available technology.

    While Ariotek will provide our clients with reasonable notification, Ariotek reserves the right to change its policy at any time to meet the needs of our customers, changing laws and new technology.

  • Cookie Policy Statement
    Ariotek understands that many of you are concerned about cookies. We provide this Cookie Policy Statement to let you know how we use this technology. Ariotek uses cookies to help us improve our website and web hosting services, and, most importantly, provide our existing customers with the opportunity for continued savings and increased convenience.
  • Cookies For Improving Our Web Site
    Ariotek uses cookies to inform us of a repeat visit. The cookie does not tell us who you are, your name, email address, or Passwords.
  • Cookies For Referral Program
    To offer our customers referral incentives, Ariotek uses cookies to help monitor the traffic generated from Ariotek banners and logo buttons displayed on our affiliates’ websites. For every new Ariotek customer that was introduced to Ariotek Limited through an affiliate.
  • Information
    Ariotek may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. The information Ariotek collects is personal information that identifies you personally, such as:

    • Your name
    • E-mail address
    • Postal address
    • Telephone and facsimile numbers
    • URL
    • Other billing information

    Ariotek may also collect information on how users access the Website by using a tracking ID unique to each user through the use of cookies.

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Offer you free services/content (thanks to advertising)
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Allowing you to add comments to our site
  • Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. We only work with advertising partners who work to accepted privacy standards such as http://www.youronlinechoices.com/uk/iab-good-practice-principles

You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn’t as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.

We use:

Banner Adverts

We fund our site by showing adverts as you browse our site. These adverts are usually managed by a partner specialising in providing adverts for multiple sites. Invariably these partners place cookies to collect anonymous data about the websites you visits so they can personalise the adverts to you, ensure that you don’t see the same adverts too frequently and ultimately report to advertisers on which adverts are working. Our partners include:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

Contact

Ariotek can be contacted at any time via our support desk here.. https://ariotek.co.uk/client-area/whmcs/submitticket.php/? You can also email us directly at Support@ariotek.co.uk. If you require a call back or an address to post to just let us know in your support ticket.

Support Service Level Agreement

Our support staff will endeavour to answer all support queries within a couple of hours up to a maximum of 48 hours. All Support queries should be directed to our support ticketing system here https://ariotek.co.uk/client-area/whmcs/submitticket.php/?

Complaints

Any complaints about any part of our service or services can be submitted using out support ticketing system here

Client Area


All complaints are immediately escalated and will all be answered within 48 hours by a senior member of staff.

Abuse

If you wish to report any form of abuse from any client or on any of our services, including spam emails or offensive published material on a web page. Contact us via our support desk here https://ariotek.co.uk/client-area/whmcs/submitticket.php/? or directly via our abuse email address here… abuse@ariotek.co.uk

Domains and charges

There are NO HIDDEN CHARGES when registering or renewing a domain name with us. The price you pay for your domain registration for 1 year will be the final price for that full year, there are no additional fees added to that domain registration for maintaining that registration.

Notification of domain expiration will be sent at 90 days, 60 days, 30 days, 5 days and 1 day before the domain name expires. This notification will be sent to the email address you have used as your billing contact email address. Any domains that go past this expire date will be left to expire.

An auto renew service is available for domains name renewals, this service is set to OFF by default. If you want to use this service you must first turn the service ON for each and every domain you wish to renew and also make sure you have a valid payment method in place. Domains WILL NOT be renewed or registered before full payment has been completed.
Domain names can be renewed at any time for any length of time that does not exceed a total lifespan of 10 years from within your billing account. No additional fees are charged other than the published price to renew the domain for that specific length of time.

There are no charges placed for transferring a domain name away from Ariotek. Transferring a domain name too Ariotek may result in a charge from the leaving host.

There are no charges to cancel a domain name, a cancelled domain name will just be left to expire.

Postal Contact

Any postal documentation, invoices or cheques should be sent to.

Ariotek Limited
3 Acer Grove
Chapelhall
Airdrie
Scotland
ML6 8HQ