Terms of Service
Ariotek's Terms of Service (TOS) contains information about what type of activities are and are not allowed on any part of the Ariotek (referred hereinafter as ‘Ariotek, ‘our’, ‘we’ and ‘us’) network. This policy applies to all customers (also known as ‘subscribers’) using the products and services provided by Ariotek. This policy is intended to protect the security, integrity, reliability, and privacy of both the Ariotek network and the products and services we offer to our customers. We reserve the right to modify this policy at any time, effective immediately upon posting of the modification to this URL:
Your use of Ariotek's products and services is conditional upon acceptance of the TOS in effect at the time of your use. You are exclusively responsible for any and all acts and omissions that occur during or relating to your use of the service, and you agree not to engage in any unacceptable use of the service.
Network and System Security and Responsibilities
It is customer’s responsibilities to protect their password and for any authorized or unauthorized use made of their password. Customers are prohibited to use or permit anyone to use our services to guess passwords or to access other systems or networks without our authorization.
Unacceptable use includes, but is not limited to, any of the following:
- Attacking services and servers provided by Ariotek or its customers (known as Hacking). Activities includes, but it not limited to, tricking other people into releasing their password (known as ‘Internet Scanning’, password robbery, security hole scanning, port scanning etc.
- Unauthorized accessing or using of data, systems or networks including explore, scan or test the vulnerability of a system or network or to breach security or authentication measures without authorization of the system’s or network’s owner.
- Unauthorized monitoring of data or traffic on any network or system without permission from the system or network owner.
- Excessive use of resources caused by software installed by the customer including but not limited to RSS2Blog.
- Interfering with service to any user, host or network including, without limitation, mail bombing, flooding, intentional attempts to overload a system and broadcast attacks.
- Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
- Posting, transmitting, or allowing Internet access to information the customer desires to keep confidential.
- Distributing information related to the creation of and sending Internet viruses, worms, Trojan horses, pinging or denial of service attacks.
- Distribution, linking, posting, uploading and leeching of Copyrighted material i.e. mp3, torrent, wav, etc.
- Sending Unsolicited Bulk Email/Unsolicited Commercial Email (UBE/UCE) over the Internet (also known as "Spamming"). Ariotek defined UBE/UCE as any electronic communication included but not limited to e-mail, ICQ, IRC, Instant Messenger, etc. sent to a recipient who has not agreed to receive such communication for the purpose of distributing commercial information of any kind, soliciting the purchase or sale of products or services or soliciting any transfer of funds. Such activities not only overload our network/servers but also caused disruptive service to Ariotek's customers. We do not tolerate any kind of mass emails even ones using scripts to their own members. A bulk email in 100's is considered very harmful to the server & to our clients. If any client is found doing this - we check our logs regularly so we know, your account will be terminated right away and again you will not be eligible for 30 day money back guarantee. Resellers are responsible for their clients. If a reseller has a person doing such a thing we suggest you take action right away before we find out because that will not be a valid reason if asked for a refund. We are very strict about spamming!
- We are very strict about other forms of Spamming as well! You MAY NOT SPAM using services such as AIM / AOL / IRC / etc. This includes spamming regularly with known bots, etc. This put loads on our server and if we find out you are spamming using such services, your account will be terminated right away without notice and you will not be eligible for 30 day Money back guarantee. We do give a warning before we proceed to termination.
- Using email tools such as catchalls will not be tolerated. If your account is receiveing a high level of spam and you have a catchall setup you will be given a warning to remove the catchall. If you do not remove the catchall within 5 days your account will be terminated. Anyone caught using a catchall and then forwarding the results from that catchall to an external email account such as yahoomail,gmail,hotmail etc will have there account termintaed without warning.
- Sending or advertising any Fraudulent, malicious, false or misleading electronic communications including, but not limiting, chain letters, pyramid schemes etc.
- Advertising services or sites via IRC or USENET in clear violation of the policies of the IRC channel or USENET group is also strongly prohibited.
- Transmitting or posting any Defamatory, Harassing, Abusive or Threatening Language through Ariotek's system or network.
- Copying, posting, transmission, re-transmission or storing material through Ariotek's products or services, its right is protected by the Intellectual Property law is strongly prohibited included, but not limited to, Copyright, Trade Secret, Patent, Trade Mark, or any other intellectual property laws or regulations.
- Distributing or delivering Illegal Activities included, but not limited to illegal drugs, illegal gambling, obscene materials or any products or services that are prohibited under applicable legislation.
- Posting any Child Pornography over the Ariotek Network included, but not limited to, films, video or any type of presentation that show a person who is or is depicted as being under the age of 18 years old and is engaged in or is depicted as engaged in explicit sexual activity. Ariotek will fully cooperate with any criminal investigation into customer’s violation of the Child Protection Act 1984. Legal adult content is allowed.
- Using or sharing IP addresses, which were not assigned to them by Ariotek. Any server found using unofficially assigned IPs will be suspended from network access until IP overlap be corrected.
- Other Unlawful Activities included, but not limited to advertising, transmitting or making available pyramid schemes, fraudulently charging credit cards, and pirating software.
Violations of any of the above activities are strongly prohibited and may result in criminal and civil liability. Ariotek reserves the right to investigate any incidents involving such violations and will fully cooperate with law enforcement authority if any illegal activity is suspected. Violation may also result in the immediate termination or suspension of the services you receive from Ariotek. You shall solely liable and responsible for your use of the services and any and all content that you display, upload, download or transmit through the use of our services. “Content” includes, but is not limited to, any of the followings: your e-mail, web pages, personal home pages, and domain names. It is Ariotek's policy to terminate repeat infringers and we reserve the right to refuse service to anyone at any time and if you violate our TOS we will not refund your money! Violators of the TOS are responsible, without limitations, for the cost of labor to clean up and correct any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by Ariotek. Labour is categorised as emergency security breach recovery and is currently charged at £75 per hour.
Domains
When you register a .uk domain name you are also entering into a contract with Nominet and you agree to their terms and conditions. This is a separate contract to any you may have with a third party for the provision of Internet services. Please read before you register your domain name.
Disclaimer
Ariotek disclaims any obligation to monitor its customers and other users with respect to violations of this TOS. Ariotek has no liability or responsibility for the actions of any of its customers or other users or any content any user may post on any website.
Any complaints about a subscriber's violation of this TOS should be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Before purchasing any packages make sure you fully understand the above terms.
You specifically agree to indemnify and hold Ariotek harmless from any claims resulting from a breach of these terms, and/or use of the service, which damages another.
30 Day Money Back Guarantee:
Should you become unsatisfied with our services within the first 30 days of your account activation, Ariotek will refund 100% of your hosting fee. If you bought a domain from us, the domain fee will be non-refundable. You will be excluded from this guarantee if you or one of your clients as a reseller violates the TOS above & we are very strict about that. You must give a valid reason within limits why you want to leave and want money back. If you or your client has violated our TOS you will automatically be disqualified for a refund.
The Ecommerce package has a 12 month contract and is excluded from the 30 day money back guarantee, any customer wishing to cancel this contract will be charged a one off £30 cancellation fee to cover the cost of the SSL certificate.











